Thu, Feb 27, 3:16 AM CST

Renderosity Forums / MarketPlace Customers

All Forums

Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 24 11:50 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Please reset my download

adelightfuldeb opened this issue on Sep 18, 2008 · 6 posts
Back to Forum Print
adelightfuldeb ( ) posted Thu, 18 September 2008 at 5:22 PM · edited Mon, 24 February 2025 at 9:32 AM

A friend purchased Ryxa by Forbidden Whispers for me the other day. Being on dial up I have had problems getting it downloaded and it is now locked. Please reset so I may attempt to
get this item. I apologize for any inconvenience.

adelightfuldeb

KristiS ( ) posted Fri, 19 September 2008 at 11:04 AM

I am not seeing that item on your account at all. Can you find out the order # so I can make sure it is set as a gift to you?

Thank you,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

adelightfuldeb ( ) posted Fri, 19 September 2008 at 11:47 AM

Hi Kristi and thanks for looking into this for me. The order # is 111461672 and the gift is from sea80.

Deb

KristiS ( ) posted Fri, 19 September 2008 at 12:25 PM

Thank you for giving me the order #. I have reset the download for you now.

Please disable any download accelerator/manager you may have running as they do not work with our system.

Please let us know if you need further assistance.

Thank you and have a wonderful day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

adelightfuldeb ( ) posted Fri, 19 September 2008 at 12:32 PM

Thanks Kristi! Its a problem with my dial up service I'm sure as I've been getting booted about every 20 minutes today so I think I'll wait till tomorrow to try it again...lol

I don't use any kind of accelerator as those mess up my graphics display and I gotta see the art..thats what  makes my heart smile every day...seeing the art.

Thanks again for your help.

Deb

KristiS ( ) posted Fri, 19 September 2008 at 1:22 PM

You are very welcome : )

Have a great day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.