Quote - Allow me to point out the obvious here, but Acadia didn't see what started this incident.

Given that Acadia didn't, we don't know all the facts. For all we know the store security may very well have been protecting everyone from a crazed woman who'd brandished some sort of weapon in the store.

Wich would mean, in such a situation that the force was not "excessive".

 

I didn't see what happened in the store, but she was about 25 feet outside the front doors before the guy literally jumped on her. There was no altercation inside the store, it all happened outside.  I was sitting at the second table, directly facing the direction that this whole thing happened.
I saw the woman and then I saw a man leap on her and start pushing her around. Because I didn't see what precipitated this "attack", I thought it was her boy friend beating her up. It was later that I found out he was store security.

Besides when I pointed out to the guy, when he had her pinned to the concrete in the parking lot and bending her arm in an unnatural position, that she wasn't a threat to him because she didn't have a knife, or a gun or any other type of weapon that I could see, he told me that she had tried to kick him and that he had every right to use as much force as he wanted.

The guy was on a power trip, nothing more, and he was abusing his position as a security guard. He was not a cop, and there was no weapon, therefore the force he was using was unreasonable given the circumstances.

I didn't see her kick him or hit him or even make an attempt to bite him. All she was trying to do was stand up and run off. To which is response was to throw her head first to the concrete.

 

"It is good to see ourselves as others see us. Try as we may, we are never
able to know ourselves fully as we are, especially the evil side of us.
This we can do only if we are not angry with our critics but will take in good
heart whatever they might have to say." - Ghandi