hmmm... then the last 2 companies I worked for, including the current one, must be exceptions to the rule. I know of 2 security guards who have been terminated for excessive force, and neither incident approached this level. They do prosecute, but they depend on cameras, not strong-arm tactics. I've seen shoplifters of all ages, professional theft rings, money order and wire transfer fraud, knife fights between customers, and armed robberies. Security is there to collect evidence for the police, and Risk Management is in the store almost as fast as Security.

This incident reminds me of the Rodney King debacle. Not only does no one deserve to be beaten like that, but the fallout is always more damaging to the officials than if the person escaped capture.

The important thing is that Acadia stood up for what she believed is right, not whether anyone else believes she was right or wrong. Huge pat on the back for having a spine, girl!