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Poser - OFFICIAL F.A.Q (Last Updated: 2024 Nov 29 7:57 am)



Subject: Unable to use add-on Purchased


fireknght2 ( ) posted Wed, 29 October 2008 at 1:51 PM · edited Sun, 01 December 2024 at 4:43 PM

I purchased The Guardian from here this past week and noticed now that I need the Fantasy Armor for M3, V3, and Freak in order to use it. These were available only at RDNA which no no longer sells the items.
Kristi at the order dept said to ask in here if anyone knew where I could purchase these items so I may use my add-on.

Please contact me here or my email rvandermey@fireknight.net

Thank You for your help

Richard A. VanderMey


BAR-CODE ( ) posted Wed, 29 October 2008 at 2:10 PM

Hey Richard you better repost this in the:**
MarketPlace Customer Support**

I bet thats a faster way to get help with product bought here

Groeten
CHris

 

IF YOU WANT TO CONTACT BAR-CODE SENT A  PM to 26FAHRENHEIT  "same person"

Chris

 


My Free Stuff



fireknght2 ( ) posted Wed, 29 October 2008 at 2:20 PM

thanks Chris didn't know where to go.

Rich


markschum ( ) posted Wed, 29 October 2008 at 3:26 PM

it sounded like fireknight had a response from someone in the store here. 
I would ask for a store credit on the item purchased that you cant use.

You could contact store staff at RDNA and see if the item can be made available , possibly by contacting the vendor directly.


fireknght2 ( ) posted Wed, 29 October 2008 at 3:34 PM

I did Post again like the previous reply suggested but I agree that I should get a refund of sorts.
I was trying to be politically correct with the order dept., and they said to write the vender which I did but was told they are no longer a part of the group and to contact else where with no given contact info.
Seems silly they still sell the item when there is no way t get the required base.

Rich


markschum ( ) posted Wed, 29 October 2008 at 9:31 PM

I can see rendos point , a person may have the  product already ... perhaps they should add that the prerequisite is no longer available .


fireknght2 ( ) posted Wed, 29 October 2008 at 10:12 PM

thats a sound idea let the buyer know the prerequisite is not available. If I only knew the prerequisite was 5 years old I might have balked at the purchase, how's the saying go "If hind sight was foresight ..."

thanks for the reply.

Fire


Acadia ( ) posted Thu, 30 October 2008 at 4:34 AM

dglidden  aka Visual Silence is no longer a vendor at RDNA which is why the outfit is not available.

However, there are a few ways you can try to contact him to see if you can still acquire the outfit:

Renderosity Site Mail

His web site

Deviant Art

RDNA Site Mail

"It is good to see ourselves as others see us. Try as we may, we are never
able to know ourselves fully as we are, especially the evil side of us.
This we can do only if we are not angry with our critics but will take in good
heart whatever they might have to say." - Ghandi



fireknght2 ( ) posted Thu, 30 October 2008 at 1:00 PM

Wow,
Lots of info there Acadia thank You.
I have sent messages to all of those now and I bet Darrel thinks I am a stalker now LOL
One way or another I will get the Fantasy Armor...legally of course.
By no means would I want to ruin the income of another artist I teach that in my classes and support it.
Thank You and Thank you everyone who has posted here to help me get the Fantasy Armor...the world is a great place with friends like you all.

Rich


fireknght2 ( ) posted Thu, 30 October 2008 at 1:03 PM

Quote - Hey Richard you better repost this in the:**
MarketPlace Customer Support**

I bet thats a faster way to get help with product bought here

Groeten
CHris

Wanted to let you know that I posted there like you suggested and Rendo pulled the post, probably didn't like the bad publicity? Basically they say tough luck try and find the Base product required and Oh Well not our problem you bought the item.

Rich


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