Forum: MarketPlace Customers


Subject: Problem opening a zip file

pzrite opened this issue on Dec 02, 2008 · 6 posts


StaceyG posted Wed, 03 December 2008 at 8:29 PM

Hi,

I'm not showing you have downloaded the file? Its showing zero on the download for that on your account in the back end?  I just downloaded and opened the files successfully so I'm not sure what is wrong. All the files appear to be there.  I used winzip as well.

Hopefully Kristi can work with the Marketplace Manager tomorrow and see what is happening.

You aren't using any download managers or accelerators when downloading are you?  Can you try downloading it again just to make sure the download completes?

Thanks