TH opened this issue on Dec 29, 2008 · 47 posts
craftycurate posted Mon, 29 December 2008 at 12:54 PM
Quote - That's my point - I can't raise a ticket - it doesn't let me select Vue7 Complete, only the 5 and 6 Infinites which are registered to me. Complete is registered at Cornucopia, there doesn't appear to be communication between the two sites yet. And when I try to register it manually at e-on,Vue7 Complete isn't on the list
I CAN submit a contact to a Sales Rep, but that doesn't raise a support ticket - it also looks as if they're closed at the moment, I submitted a request about Upgrade pricing from Complete to Infinite on the 20th, it's still unanswered (it is the festive season, after all! :-))Rob
I've had a reply to my note about upgrades from Complete to Infinite, (answer is "not at this time") but if enough people hassle them about it, they might create an upgrade path.