If not for the fact that I'm on the staff and it would be inappropriate for me to do so, I myself would have started a thread bitching to high heaven about this vendor quite sometime ago. Klown is not the only one who's been ignored in the past by this vendor. I myself have been. And quite frankly I suspect that has a whole lot to do with the fact that I am on staff here and have had to well deal with other issues relating to this vendor.

And you folks will have to forgive me, but to be blunt I don't care what their excuse for ignoring their customers, and several attempts made by customers at contacting them is either.

The fact is, there are customers who have purchased their products, those products had issues, and the vendor has simply ignored several emails and attempts to contact them to get the issue's fixed.

Thus leaving the consumer paying for a product they can't ever use, or paying for something they never get. That is in my own opinion inexcusable CSR. So I don't care if they produce the next hotest thing to ever hit poserdom, that vendors lost a customer as far as I'm concerned. Note the period.
 

"The Blood is the life!"