On a slightly different note - I submitted a software generated ticket yesterday after a crash.
I got an immediate automated response -

"Maybe your problem (Crash in terrain editor) has been resolved with the latest beta update of Vue 7 Infinite. E-on software suggests you download it to increase efficiency of your Vue experience.

 

**Last Beta: Vue 7 Infinite 7.21 - Build 39290"

**Also find it odd that I can't find the beta listed on the site but I had a download link in the response email.

I did download and install, but it still crashed when I recreated what caused it earlier.....

Gill