Back to the topic, anyone? :-)

I wouldn't suggest going to PC World for anything more complex than a USB lead, in my opinion - and even then, I'd expect to pay over the odds for it. :)

I went into my local store and asked for a demo of a printer I was interested in. They said they couldn't do it. If their service is so poor before you hand over your money, what must it be like afterwards?

Not having learned from that experience, I took along a friend who was looking for a new computer. I chose PC World reluctantly because they had a good deal advertised. When we got to the store, the good deal was, unsurprisingly perhaps, out of stock.

They have a reputation for running misleading TV adverts for about the same length of time it takes for a complaint to be processed by the Advertising Standards Association. I know, because I reported one of their more outrageous ones ("With this laptop you can surf the Web anywhere" - er, no, only where there's a wi-fi signal).

I wouldn't touch them with two ten-foot poles tied together. Your mileage may vary.