estherau opened this issue on Feb 10, 2009 · 33 posts
efstarlet posted Tue, 10 February 2009 at 12:21 PM
Quote - > Quote - They must really think they know better. I surely can't be the only one who has written to them and told them their site is hard to navigate,
Love esther
I've never liked that site because I can't find anything. It's not very user friendly at all. So far as posting in the forums, frankly until I saw a link here directing to a forum, which at the time only pssport members could access, I didn't even know that they had a forum.
I avoid that place like the plague because it's an exercise in frustration to go and find anything there.
Acadia-
I'm unsure what you mean when you say it's hard to find things. Can you tell me a little more about what you have trouble looking for? There has always been a link to the forums in the top navigation from the front page, and I'm unsure how to make it more prominent. I'd really appreciate some feedback here on how you think CP could better assist you in finding things and what particular things you are looking for that you can't find.
When you say the site isn't user friendly, can you give me specific places you feel this way? It would be very helpful to address the issues if we knew where you were having issues.
Thank you,
Tori
CP Product Manager