Quote -  They must really think they know better. I surely can't be the only one who has written to them and told them their site is hard to navigate, their gift certificate or vouchers are more trouble than they are worth and their little icons of their product are hard to see.
I mean the least they could do is have the new releases heading (it's on the left side about half way down) in a bigger font and a different colour so one can see it easily.  Everytime I visit the site I have to search for that link.  that is the first thing I look for when I visit their site.
I told them all this many months ago but it hasn't changed.  I only browse that site for a few minutes then I leave.  Well maybe others like the format - although I find this hard to believe.  We shall see i suppose over the next few days with this thread.
Love esther

Esther-

Can you tell me more what you mean about hard to navigate and what you are trying to navigate to?  You mention our format...I'm not sure how ours is different than other webstores.  It would be great to know why you find ours more difficult so we can address that.

For icons, do you mean product images or the sale icon?  Did you know that CP has multiple different views for product displays?  You can click on the icons in something like "New Releases" and get almost 10 different views...icon, display, lists...and lots of different icon sizes...one I think is 200x200...

I do apologize, we recently moved the New Releases link to the top, in order to address the issue you mentioned.  It is also bolded out.  If you hadn't visited CP in a few weeks, then yes, it was in a different place than last time, and I'm sorry.  Hopefully from now on, you and other users should be able to locate it easier, and we appreciate the feedback on this.

We no longer sell gift certificates, but perhaps you are referring to promotional coupons?  Can you tell me more about what you mean "more trouble than they are worth?"

Thank you,
Tori
CP Product Manager

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