Forum: MarketPlace Customers


Subject: I am upset about this product

nyguy opened this issue on Feb 22, 2009 · 9 posts


nyguy posted Sun, 22 February 2009 at 12:37 PM

No site.

Still I think you are missing the point of why I am upset.  No where in the product description does it say anything about a temp serial or about needing a serial. 99% of the software I have purchased in the last 25 year I never had to wait for a serial to use it (the temp serial does not work). It is either with the software or as over at Daz3d they post it there.

This is something I feel should be corrected by the Management team here. If  software is required for a product it should state that we need to contact the vendor or will receive the serial via email in X hours after purchasing.

I have dealt with Mark in the past with a different piece of software and I know it takes time to get a reply from him when you email. I also notice that his link to his support forum is not working and that should be fixed by him. Also on his website the link to contact him does work either. I am sorry to say If I didnot need this software for what I am working I would not purchase anything from him, due to how long it takes to get support from him.

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