Quote - You're explaining why infinite is better than complete, and why it is worth more money. This isnt the point. The question is why is infinite worth more if you first purchased complete rather than going directly from v6inf to v7inf. You dont get more features/content by going through complete so you shouldnt pay that much more, only the 15% 'restocking' perhaps.

That is an opinion, not a statement of fact. Just as if one purchased a car, drove it off the lot, then wanted to trade it in 6 months later, one could also be of the opionion they shouldn't have to pay more than a 15% restocking fee, but the facts are much different.

The facts are there are now two distinct Vue product lines. One for Artists and one for Professionals. This is how e-on has decided to market their products.

They want to provide an affordable product line for artists, which is in line with their existing pricing models. And they now want to provide a professional suite of products which have a support subscription model including twice a year feature updates (hence 7.5). This is no surprise as it is in line with how the professional 3D market currently works. e-on understands while the margins for professional marketed products are larger, so is the expectation for service and robustness, thus the focus on support packages.

They are also of the opinion, if a professional needs the added features of Infinite or xStream, they will pay for them. Same is true for Adobe, Autodesk and many other high-end professional applications who have products priced in the over $1K range.

Your original posts were informative and did lead to the agreement from e-on to consider allowing Complete users to upgrade to Infinite for $495. That was helpful and clear. 

Izaro posted earlier:

Quote - In my opinion there should be a logical, hierarchical range of products (Complete & Infinite are too similar)

and Richard (craftycurate) also posted:

Quote - I hope e-on does offer an official Complete to Infinite path before too long.

to which I responded in the post you took so much offense to. My point was to point out both e-on's current product path lines as well as the fact they do have an upgrade policy. There was no need for your harsh rebuttal as I was only offering information and statement of facts.