Forum: Vue


Subject: Do you think it's right not to have a 'complete'->'infinite' upgrade path

ArtPearl opened this issue on Feb 13, 2009 · 98 posts


Janl posted Sun, 08 March 2009 at 11:05 PM

I feel very uneasy about what e-on have done and do not agree that it is in line with what other companies are doing.

Firstly, to upgrade from my V6I to V7I will cost me almost twice as much as it did to upgrade from V5I to V6I. The only option is to upgrade to Complete and accept a 'downgrade' in certain areas and be stuck with this line for ever more unless I pay a further 'fine' to upgrade to Infinite.

Secondly, they seem to provide no option to upgrade from earlier versions of Vue so if I skipped this upgrade then it looks like I will have to purchase Vue from scratch if I wanted Vue 8. Adobe has been mentioned a lot in this thread but Adobe allows people to upgrade to CS4 from CS3, CS2 or CS for EXACTLY the same price. They even have special upgrade offers for people using PhotoShop Elements 7.0, 6.0, 5.0, or 4.0 (3.0 for Mac) all at EXACTLY the same price.

E-on have got us. We either chose a way to upgrade before the next version comes out or we are out of the loop forever. I do not think this is good ethics for software in this price range.

It would have seemed to be much better to me to be able to upgrade to V7I for about the same price as I did last time and keep all of the features I have in V6I plus the new features to make the upgrade worthwhile. They should have then named their professional versions something else and charged any amount they wanted. However, I cannot agree with the way they are doing things at the moment and is the reason I feel very unhappy about even upgrading from V6I.