Forum: Vue


Subject: Do you think it's right not to have a 'complete'->'infinite' upgrade path

ArtPearl opened this issue on Feb 13, 2009 · 98 posts


Janl posted Mon, 09 March 2009 at 1:11 AM

Aghhh, I have lost two versions of this already!

Briefly, Chipp you seem to be very defensive.

You quoted me out of context. I said:

"they seem to provide no option to upgrade from earlier versions of Vue"

Adobe state the options clearly on their website. It is possible to upgrade from 3 or 4 previous versions at exactly the same price as upgrading from the previous version of Photoshop and it was you, by the way, that compared Vue to Photoshop in the first place!

I would like this option with Vue as I am not happy with the way things have been done, but it is not mentioned on their website and thus, it seems that it is not encouraged. I wondered if you had seen it on their website and could point me to it but obviously  you cannot so I have already written to E-on asking them about it.

Quote - Even though no upgrade price is posted, I suggest you take it up directly with an e-on sales rep, and perhaps, with the right tone of voice, e-on may accomodate your request.

I was not aware there was anything wrong with my tone of voice and I am sorry if I have come across that way. I enjoy Vue and wish to continue with it but I am voicing my concerns in this thread as this is what this thread is for and I agree that there should be an upgrade path from Complete to Infinite. I guess everyone has an attitude problem if they are unhappy with the way e-on has done things. shrug