Quote - And just so we're on the same page: There is an upgrade path from Complete to Infinite.

There appears to be an unofficial route to upgrade at the moment but this upgrade route should be on their website. Who knows whether this upgrade path will be honoured in 6 months or a years time? The way things are at the moment, with unwritten agreements, just seems very wrong to me. Developing and maintaining customer confidence should be one of their priorities too.