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Vue F.A.Q (Last Updated: 2024 Nov 29 1:34 pm)





 


Subject: Error in VUE

IronHorse61 opened this issue on Mar 11, 2009 · 10 posts
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IronHorse61 ( ) posted Wed, 11 March 2009 at 4:01 PM · edited Wed, 27 November 2024 at 12:41 AM

I use Vista Home 64-bit, I get occasiounally error when I close program. But now I can´t start at all It says SendLog.exe error ?  Any idés

bruno021 ( ) posted Wed, 11 March 2009 at 4:24 PM

Not sure I understand what you mean. You can't open Vue anymore?
What window says Sendlog.exe?
The sendlog.exe is the automatic error report Vue launches after a crash so you can send a report to e-on. The report contains the text you will enter in the error report's window, and an automatic crash log that was created after the crash.


IronHorse61 ( ) posted Wed, 11 March 2009 at 4:36 PM

VUE can´t prepare the error log?  It says "Something went wrong while trying to prepare an error log for your e-on application"  Only way for me to start VUE again is to make a system restore to a point before this error accured....?

bruno021 ( ) posted Wed, 11 March 2009 at 7:08 PM · edited Wed, 11 March 2009 at 7:09 PM

Wow! Never heard of this one. What is your OS? Maybe you could simply delete the report and see if Vue wants to start.
By the way, is it a Vue message, or a message from your OS?


hein ( ) posted Wed, 11 March 2009 at 11:37 PM

Vue 7 has build-in error reporting  (see page 34 of the ref. manual) that uses sendlog.exe.

IronHorse61 ( ) posted Thu, 12 March 2009 at 4:54 AM

I think the error log is generated by VUE, just like hein said. As It is now I can only start VUE one time after system restore. Second time I start, I end up with the same message again. I have found SendLog.exe in two folders, but I can´t do anything with them. Sometimes two error dump files are created, but even if I delete them I end up with same problem.. Maybe there are some way to disable the error report from within VUE ?

bruno021 ( ) posted Thu, 12 March 2009 at 5:35 AM · edited Thu, 12 March 2009 at 5:36 AM

No, this is automatic. Even if you don't authorize the sendlog.exe to send data from your firewall, it will popup anyway and create the crash log.


IronHorse61 ( ) posted Thu, 12 March 2009 at 6:47 AM

So what would be the conclusion? Shall I reinstall the sofware and hope that any broken files will be replaced and register cleaned!

bruno021 ( ) posted Thu, 12 March 2009 at 7:40 AM

Think so, yes...


Vesto ( ) posted Thu, 09 April 2009 at 2:59 PM

Hi!
If I don't late (sorry for my English). You should delete file "Vue 7 xStream.reg" in WINDOWS folder. After that you could re-install VUE....

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