TaylaAZ opened this issue on Apr 17, 2009 ยท 9 posts
StaceyG posted Fri, 17 April 2009 at 6:27 PM
You can send specific information to admin@renderosity.com so we can research further. We will need fav artists usernames and image titles you have not received ebots for so we can try to isolate the issue for you.
The thing is that only a very very small number of members compared to the thousands that are sent out seem to have an issue so its more probable that there is a specific issue related to why that member isn't getting some ebots as opposed to a sitewide all encompassing issue. If it were then no one would receive ebots and that right now isn't the case so we have to look at a situation on a case by case basis to see what is going on.
Thank you