Forum: Community Center


Subject: Favourite Artist Email Notification ~ Not Getting Them

TaylaAZ opened this issue on Apr 17, 2009 ยท 9 posts


TaylaAZ posted Sun, 19 April 2009 at 11:59 AM

So because I am in what you say is a minority I have to work my butt off going through 50+ artists and checking to see if I got notifications of all their work? This potentially going back some months?

I don't think I am getting all the notifications about items on my wishlist going on sale either. Again it's not all items, but how I track this I have no idea.

I'll try and look through and get a list sent to the Admins but first of all I have partial sight so it'll take me a while to compile a list. Bear in mind please that this may well not be isolated, if people aren't getting updates they assume that the artists they are following are just not around anymore. Which is what I was told by a separate member, when I have only taken time away when my eye situation was really bad.

I think you are underestimating the problem because you are basing it on reported cases, what if members have no idea it's happening? I'd say server issues are occurring, I don't think it's entirely down to the newsletters taking priority either. I think there is a far wider issue happening here which is being ignored because it's something most people won't notice.

Since when has a site geared up for content sales really been that worried about whether artists hear about one another's new pieces? Or that something they have on their wishlist has been reduced? Surely selling it at full price is more attractive?

So may I ask, if I put the work in to find each and every problematic notification will you, the Rendo' staff actually do anything or try to do something? Because I feel if I put that much time and effort into fault reporting I deserve to have the issue at least diagnosed and if at all possible resolved?

Many thanks I await a response here, please be honest and I can then make an informed decision about the time involved to route out the lost images.