Dave-So opened this issue on May 21, 2009 ยท 67 posts
aeilkema posted Thu, 21 May 2009 at 7:00 PM
Whichever way you look at this, this could have done a lot more customer friendly, instead of dumping it on people 8 days before it's going to happen. Smith Micro needs to learn an awefull lot in customer communication and the only thing they've done lately is distancing themself even further away from the customers as they already are. While a lot of businesses follow the trend to get more familiar with their customers, they're going the opposite direction. It's a shame that the distance between us and the now sellers of Poser is getting larger and larger.
It's a real shame to see products lost because of this unfriendly move, I just wished this would have been better thought through then it has been done. That would have saved the customers and vendors a lot of trouble.
I may or may not see you in the new store, at least I won't bother CP at their forums anymore. I loved to buy at CP and I love Poser, but I'm starting to dislike Smith Micro more and more, up to the point where I do want to create an even larger distance between me and them then they've created already.
Enough said, good luck with setting up the new store, hope you will do better then RDNA, that took a long time.
Last comment..... you may want to look into the color scheme of the new store, that's going to give people a headache, again not really customer friendly and sure not inviting.
Artwork and 3DToons items, create the perfect place for you toon and other figures!
http://www.renderosity.com/mod/bcs/index.php?vendor=23722
Due to the childish TOS changes, I'm not allowed to link to my other products outside of Rendo anymore :(
Food for thought.....
https://www.youtube.com/watch?v=pYZw0dfLmLk