Quote - I'm almost afraid to ask.....how hard is it to get a request for a reset from them?

Contact Support with your Order Number and they should be able to let you know what is what.

(I say it that way because it depends on the Product/Vendor in some cases)

For installing the Download of Poser 7 or Poser Pro (Poser 6 or Poser 5 for that matter), you should not have needed to burn it to a Disk to install the Download, just unpack it (extract it)

With that said, it is always advisable to Back Up Downloaded Installers to Disks. I have a Fireproof Safe just for my Software (Back up Disks of Downloads and original Disks of Box Copies)

I also have added a Harddrive to the mix as another Backup that is stored in the Safe.

ratscloset
aka John