Forum: Vue


Subject: Vue 7 bugs and solutions(?)

ArtPearl opened this issue on Apr 30, 2009 · 76 posts


bishop666 posted Fri, 29 May 2009 at 1:54 PM

 

Quote:
"... I'm pretty sure they covered their behind against any law suits for not complying with 'truth in advertisment' laws (Not that I personally would pursue this avenue). I think they claim they are charging for the liscence, not the program. So even if it doesnt work at all they are still 'OK' - they gave me the liscence what else do I want?

But morally, this is as close to fraud as you can get- describing a product and its features, the platforms it runs on, the price they charge...but the product does not do what they said it will do, and they are not in a rush to fix i t..."

I was about to make the transition from Vue 6 to Vue7 xstream when I read your post.  Given that the upgrade charge is hardly insignificant, one would assume that the software should work.  That said, the fact that they are selling a "License" should not absolve them of their fudiciary responsibility, to wit, I offer the Uniform Commercial Code, better known as the UCC.

See below:

The Uniform Commercial Code Article 2B

The Uniform Commercial Code (UCC) governs most contracts for the sale of goods in the United States. Courts treat sales of packaged software as a sale of goods and apply Article 2 of the UCC (the Law of Sales) to disputes involving packaged software. The courts treat the development and sale of custom software as a sale of services, that is not covered by the UCC ...

What this means, in simple terms, is that the seller attests to the mercantibility of the product or "affirms or promises that," in this case the software, should live up to their functional claims!

Now, it is possible that they have covered themselves via some other loophole but the mere fact that there have been ongoing issues with the Mac version even prior to the current release speaks volumes about the developer's concern for their user base ... they just lost a $935.00 sale!