E-On just needs much better customer interface.
As some folks' suggested, a page showing issues onging and work on them, features to be, and more beta patches.
maybe needot hire more/better PR folks?

There was an asweosme CS lady who I saw working for two games ocmpanies, on Dungeons & Dragons Online and Hellgate London, both games had big problems (not bugs so much as issues) but she was great and folks liked her. Someone liek that could make things a hell of a sight better.

As I've often noted, to us mere mortals, the SEMBLANCE of reality is far more important, than the actual reality of it.
If a compnay doens't make things very clear and friendly, things can snowball to hell and back.
A company can mean well, but lack of warm friendliness can be taken as cold, uncaring asshattery, etc.

I used ot repair PCs, and very very glad I got out of it, ugh,
(May Compaq and Hewlett Packard be "enthusiastically probed" by red-hot, chili sauce-covered hedgehogs for eternity in the bowels of Hell!! :p)
hardware is bad enough never mind SOFTWARE fixing.

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