Quote - E-On just needs much better customer interface.
As some folks' suggested, a page showing issues onging and work on them, features to be, and more beta patches.
maybe needot hire more/better PR folks?

...or simply something like what you find at DAZ Bug Reporting Facility; if you create a login, you can enter this subsite, submbit bug reports, track their status (up to the point of seeing who is assigned to it), you can contribute information about bugs being investigated, you can submit requests of new features, you can follow the developement of the products you are interested in.

Obviously, this does not mean that bugs are quickly fixed (e.g. Bryce has a not yet closed bug dating March 16th, 2007) but you are kept in the loop and can make informed decisions (if you watch the kettle the water boils slower but at least you know that the tea is coming... soon , better than wondering whether there is still an oven in the kitchen, don't you think so?).

Bye!!!

P.S.: I wonder why I can find example of things which make me labeled as troll in other vendors sites... may be we trolls are quite numerous... who knows?

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