Now we need a manual on how to use a website? That's well, how can I put it... pathetic. I've been surfing the web since 1995 and I don't recall ever seeing a manual on how to use a website before. If you need a manual on how to use a website, then something is clearly wrong with the website.

Whatever SM has done to CP has only been in there own interest. It was never done with the customer in mind. A website should make sense from just looking at it. I don't want to spent more then 1 minute figuring out how it works, if it takes more then that, then I'm gone. If I can't find what I'm looking for quickly, then I'll go somewhere else. If I do select toon at CP, I do expect to find all toon items, not only 11 of them. Also not being able to seperate the 2D stuff from the 3D items is bad. If I browse for new items, I don't need 2D stuff, only 3D stuff. Even more so, I only want to browse through new Poser releases, not the rest. SM has gone all the way to make my shopping experience very unpleasant, to a point where I don't want to go there anymore.

Almost everything that SM has done to the website is not logic. You can defend them all you want to, but writing this article shows that they've done something that doesn't make sense to the average Joe and not even the below and beyond average Joe.

Websites need to make sense from the customers point of view, not from the web designers point of view. But we must give SM credit for one thing..... they know how to scare customers away.

What vendors really should start doing is selling their stuff elsewhere in places where the customers want to go and where the shopping experience is pleasant and where the website owners are willing to interact with their customers.

Artwork and 3DToons items, create the perfect place for you toon and other figures!

http://www.renderosity.com/mod/bcs/index.php?vendor=23722

Due to the childish TOS changes, I'm not allowed to link to my other products outside of Rendo anymore :(

Food for thought.....
https://www.youtube.com/watch?v=pYZw0dfLmLk