ahem

While we're ok with you guys venting your frustration, but, if there is a problem, there's nothing anyone can do about it...please contact their support.  It may not be as handy as a forum, but I've had nothing but good support from Ratscloset and starlet in the past, as have many others.

Jeni

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Knowledge is knowing a tomato is a fruit. Wisdom is not putting it into a fruit salad.