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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 20 10:28 am)

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Subject: No Download Link


Shiroyama ( ) posted Tue, 09 June 2009 at 5:53 PM · edited Sat, 23 November 2024 at 4:28 AM

 Hi, i'm missing the download link for Mirror's Point (for Forever Young) on my order # 111592716.  This hasn't happened to me before, so i'm not sure just what to do?


KristiS ( ) posted Wed, 10 June 2009 at 8:59 AM

Hello,

I am looking into this for you and will let you know as soon as I hear something back.

Thank you!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


Shiroyama ( ) posted Wed, 10 June 2009 at 11:05 AM

 okay, thanks!


KristiS ( ) posted Wed, 10 June 2009 at 12:27 PM

you're very welcome.


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


KristiS ( ) posted Thu, 11 June 2009 at 11:14 AM

Hello,

This has now been fixed so you should see the download link in your account now : )

Thank you for your patience and have a wonderful day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


Shiroyama ( ) posted Thu, 11 June 2009 at 11:19 AM

 awesome!  thanks for your help.


KristiS ( ) posted Thu, 11 June 2009 at 11:43 AM

You are very welcome!

Have a wonderful day : )


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


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