how do you get under the car to remove the plug ?

I've seen some really lame stuff happen in the quick lubes. I had a screw not put in that ended up being sucked into my turbocharger which ble wout the vanes...cost them $4500 to get it fixed.
A friend of mine drove off not knowing they didn;t tighten the drain plug..by the time he got on the interstate the oil all drained up and his engine froze up.

One day, they told me my radiator cap needed replacement. This is on a car that was avbout 4 months old. The guy had this test jig that he put the cap on...he pressurized it, then showed me how it was leaking. I said wow...let me see how a new one works? He put tha ton and it leaked down to. He then got all flustered and got his 19 year old manager..who conveniently adjusted the valve so it didn't  leak anymore...so I told him to put mine on there again..he did, and guess what..it didn;t leak. what a carnival act.

stay clear of those idiots.

Humankind has not woven the web of life. We are but one thread within it.
Whatever we do to the web, we do to ourselves. All things are bound together.
All things connect......Chief Seattle, 1854