My Vue computer is also offline. That didn't prevent me from activating the software. I connected it for 2 minutes and that was it. Two minutes online in 3 or 4 years of life in a computer is something reasonable, I would say. That's 0.0001% of the time online... :-) So, Bobbystahr, I find it hard to believe that this is your "basic issue". I'm not provoking you or anything, I would really like to understand and it would be great if you could answer my questions in the previous post. If you don't want to, it's ok too, of course... :-)