Touchwood opened this issue on Jun 26, 2009 · 13 posts
mrsparky posted Thu, 02 July 2009 at 5:06 PM
*..Wonder about the items I got from them through CP, is there any way to get them again if I can prove I bought them?
*Oh yes. Having 'proof' like the sales email/paypal receipt you makes it even quicker.
Just email the store from the link on the website.
If you can't find proof, one way way is to logon to your paypal account and find the order details using Paypal's history function. For example sorting it by payments made over a year date range.
All the folks involved with VP are pretty reasonable, and can usually solve problems like this without major hassle.