Quote - I'll prolly get 8 Infinite when it comes out now I'm working again.
Price will be an issue but I'll get it somehow! [LOL].

I didn't buy into the maintenance plan for 2 reasons: Didn't have a job when announced so couldn't afford it.........but......the biggest reason was because I haven't really been that impressed with e-on's customer service so didn't want to spend on something that they aren't any good at anyway!.....Sorry you e-on lovers but that's how I see it!
The best you get from them when you report anything is "it's a known bug that will be fixed yada, yada" and the worst...well I'm sure you all know that one!

I agree with you in terms of customer service. In the past it has not been too bad, but it seems like especially the last several months or so it has gotten a lot worse. Users on their site and others are reporting the same thing. Their questions get generic responses, never actually resolved or worse even ignored. If you are a REGISTERED user and they know you paid that kind of money for their software, you would think they would have better support.

The one thing that gripes me and others too (applies to other software like ZBrush) is they are not taking time to fix the bugs and POLISH the program before moving to another version with added features. At this point I think they REALLY need to stop and fix all the outstanding issues and tweak how some things are done before any more versions.

It seems like they are desperate for some added income and it wouldn't surprise me if someone like Autodesk eventually bought them. They do not have a program like it in their lineup.

Jeff

Development on: Mac Pro 2008, Duel-Boot OS - Snow Leopard 10.6.6 & Windows 7 Ultimate 64bit, 2 x 2.8 GHz Quad-Core Intel Xeon , 10GB 800 MHz DDR2 RAM, NVIDIA GeForce 8800GT.