Forum: Poser - OFFICIAL


Subject: BUYING POSER 8 -- BEWARE!!!

Silke opened this issue on Aug 04, 2009 · 53 posts


ratscloset posted Wed, 05 August 2009 at 8:01 AM

I contacted the Web Staff about the slow down that occurred last night and they are aware. I do not know what caused it other than demand. (Not sure if there was some equipment or some other aspect) Hopefully they can do something to relieve the slowdown. Please give them some time.

I do have a couple of tips when you go to reattempt...

Make sure you are not Scanning on Download
Do not use a Download Accelerator (these can be in ISP Software, Toolbars, etc...)
Clear your Download Cache before attempting the download again
Try renaming the File when prompted to Save (this sometimes bypasses a incomplete download that the system or a download manager may have. These can cause issues for the new attempt.)

Depending on where you live, time is also a consideration when there is a lot of demand...East Coast after 4 AM but before 7 AM is the lowest Web Activity in the US. That should help others.

Contact Support if you get any errors (include the Error Message and details) Some users mentioned getting error messages when the Download failed. This information will be needed by the Web Staff.

Anyone that has any problem with the download or store should also include their Operating System, Browser Version, and any Security Software Brand they are using along with any error message details. This information will help speed up locating and fixing any problems.

ratscloset
aka John