I too am having this problem. I have no library palette. Trying very hard not to get frustrated. Tech support has been trying to help me with it too.

"A lonely climber walks a tightrope to where dreams are born and never die!" - Billy Thorpe, song: Edge of Madness, album: East of Eden's Gate

Weapons of choice:

Poser Pro 2012, SR2, Paintshop Pro 8