The point is A) let's cover customer support, as I said earlier I was in customer support. Not only did I have to answer within one hour but I also had to come up with a solution within 24 hours or be on a plane the next day. So my point is poor understanding of the American market.

B) A good programer would always be doing a memory check just to ensure that the hardware was capable of doing what the software required was asking of it.