Forum: Vue


Subject: When will we lose support?

andrewe_665 opened this issue on Aug 05, 2009 · 101 posts


3DNeo posted Sat, 08 August 2009 at 12:00 PM

Quote - > Quote - JCD

dumb question but...
have you turned OFF "Limit open gl polygons"? :)

Yup, I've gone through all of the display settings and nothing makes a difference on this... I wish it was just that though.

As for my hardware configuration, my main machine (and the one the grabs are from) is a Mac Pro 2x 3.0GHz Dual-Core Xeon,16GB RAM, ATI Radeon X1900 XT 512MB. I've also tried 7.4 on the Mac Pro I keep in my office at work that has the same issue and it's a 2x 2.26GHz Quad-Core Xeon,12GB RAM, NVIDIA GeForce GT120 512MB. I don't recall their specific configs, but I also tried a later model G5 and my three current laptops - two 15" MacBook Pros and a 13" MacBook - none of which worked better or worse than my main machine. That said, I truly think there is an issue with the software as that's a pretty reasonable hardware spread to have the same issues on across the board.

All I'm asking for here is for e-on to acknowledge the issues and get them fixed. This is not a $15 piece of shareware that I'm trying to get something fixed on, this is a pretty expensive piece of software I paid $395 to upgrade from Vue 6 Infinite to Vue 7 Infinite and now that they've apparently got some of the issues working in 7.5, they want another $295 for me to upgrade again!? A quick look at their online store and you'll see that upgrading from Vue 6 Infinite to 7.5 Infinite is just $395, so basically I could have saved the four bills from my upgrade to 7, used them to upgrade directly to 7.5 and be money ahead. I guess they figure I paid early so that I could 'enjoy' using version 7 all this time, yet it's really done little more than give me a few more gray hairs and played a part-time role as a renderer for Vue 6.

I still don't know if 7.5 is that much better, but at this point it does actually display the scene correctly and that certainly has me holding out hope for my favorite application. I just wish e-on would make good on all of the non-functional upgrades to 7 made by faithful Mac users as there are quite a few of us that feel pretty screwed at this point. :unsure:

I have nearly the same Mac Pro as you (see my signature) and seen those same issues and even have a thread about it. If you need help, feel free to PM me as I can assist quite a bit in the Mac/Vue issues. There does indeed seem to be more bugs in the Mac version as both you and I have seen first hand. One of them was documented by e-on, but there was no solution because it will have to be fixed. They said a patch for 7.4 was coming, which I think is in Beta now, but don't hold my breath for fixing the issue you and I have seen as you outlined above. NOTE: I too have tried playing with the OpenGL settings, turning things off, going from "better" to "faster", etc. and nothing helped me either. However, this only happens for me with LARGE scenes, "cloud layers" in the "atmosphere editor" and a couple of other intensive tasks.This is NOT an issue nearly as much, if at all, in the Windows OS version, which is 64 bit of course.

There are also differences in render times between the Mac and PC versions that e-on has told me they are working on, but nothing fixed as of yet.

I share your feelings on the need for e-on to get all these bugs worked out, especially on the Mac. There is no reason to have to duel-boot just because of some bugs that should be fixed or one being better than the other. Granted, the speed issues should be seen on Windows because it is 64 bit, but as far as bugs are concerned, those should be gone and the software should work as well as any OS version.

If you need help if you decide to duel-boot let me know. Remember, right now Windows 7 RC is free and the upgrade was just $99 on Amazon.com (which may be over now I think). I got 2 copies myself coming. That way I have the best of both worlds.

Jeff

Development on: Mac Pro 2008, Duel-Boot OS - Snow Leopard 10.6.6 & Windows 7 Ultimate 64bit, 2 x 2.8 GHz Quad-Core Intel Xeon , 10GB 800 MHz DDR2 RAM, NVIDIA GeForce 8800GT.