Has anyone else ordered the DVD ? I ordered mine Thursday morning 5:00 AM  with 2 day shipping It's now Saturday 6:00 PM and chargers are still pending on my credit card so i assume they haven't shipped it yet. None too happy at this point with Smith Micro.E-mailed them Thursday afternoon hoping to get some information an d all i got was the order had been placed, how hard can it be to ship a DVD.

Believable3D reported the same issue: ordered Thursday morning with next day shipping, but not received yet. I noticed there was something that said the DVD would not be available for 2 weeks or so, which makes charging for fast shipping a bit of a nonsense.

This is what is posted at CP_

"Are you a Poser collector? If you would prefer to receive a physical box instead of the DVD case, boxes should be available (without printed manuals) in 1-2 weeks. Please make your purchase at that time."

Boxed versions not DVD case will be available in 2 weeks.

Ah, my mistake, sorry for misinformation.

Did anyone find out aboutthe  DVD upgrades shipping? My order went from Authorized to Captured but my CC was not charged as of yet.

it's a 2-disk set, in case anybody asks.  they may have shipped some of them prematurely, then stopped for various reasons, e.g. users having trouble with library and IDL.

Mine shipped 8/6 and is scheduled to be here the 12.  So much for 2 day shipping guess 4 days means 2 at UPS. So far between Smith Micro and UPS this isn't proving to be a great experience. Hope it's worth it. And if i have any problems with the DVD's Smith Micro will be getting a real earful from me. So far in every problem  i had their support has been less than satisfactory. .

depending on what company is doing the delivery (UPS etc) they don't deliver on the weekend. So 2 day ordered on Thursday would not arrive until monday and Friday orders won't be until Tuesday. It kinda sucks.

I ordered mine on 8/4 UPS 2 day, I guess it's time to contact SM

Good luck all i got was the UPS tracking #. Mine left Los Angeles 8/7. Must be on a Cessna.

Yup. Ordered mine 8/7 and it's still in "captured" status at CP. Should have gone digital...I'd be rendering already! That'll teach me.

I just found out my 2 day UPS P8 ordered on 8/4 was shipped on 8/6 UPS GROUND, due to arrive tomorrow.

I contacted SM this morning and asked for a refund on my shipping cost because of the delay and received this

"Unfortunately the day you order was processed there was a technical issue which prevented the system from recognizing the 2 day shipping terms. Your order was not shipped by 2 day service. A credit for the shipping charges will  be posted to your aaount within 7-10 business days. We apologize for the delay and thank you for your continued patience."

mine will also be delivered tomorrow, finally!

I ordered my P8 upgrade on 8/5 (Wednesday) via UPS ground and it arrived today.  My shipping address is a UPS store so that may have made it arrive a day quicker.

Those with questions on their Shipping..

http://www.renderosity.com/mod/forumpro/showthread.php?thread_id=2779043&page=2

Steve Cooper posted in another thread, an explanation of what happened and what SM was doing about it.