I don't think anyone is saying "shut up Bagginsbill, you're not allowed to post on this topic".  Taking things strictly at face value though, if I was in Ky's shoes I'd have a refund or a replacement shipped or I'd be really, really nasty about it (I wouldn't have waited a week).  It is not the customer's job to be patient and understanding, that's the vendor's job.  Customer's job is to supply money, which he's done.

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