Until e-on drops their hats size down a few increments they may not be open to our input. For now as long as there are customers that will put up with bugs and the way the company is run. There is no incentive for e-on to get better at what they do. 

There is a management pattern here if you really look at it. It's not just the software, it's the whole company. The web site is very hard to deal with as well. Ordering should be seamless. With e-on it is not. Perhaps for some this type of company structure is acceptable. For many it is not. Even production companies are getting fed up with how e-on operates. Just ask the Battle Star Galactica producer. They where extremely upset. The list is long.

There needs to be accountability and transparency.

Fact the US branch of e-on software is nothing more than a UPS store that ships the product. The really people running the show are in France. Nice smoke screen. Online you can't even know their real names as they will use an alias. It goes on and on. I could write a book on what you should know about e-on software before you buy. LOL.

 

Once again lucky for e-on they have a good program that many will love it only it would work as advertised.

Let the ego warriors light the flame throwers. LOL