Forum: Poser - OFFICIAL


Subject: Force poser 8 to update the library directory structure?

Zanzo opened this issue on Aug 16, 2009 · 25 posts


bagginsbill posted Mon, 17 August 2009 at 8:10 AM

Hello people. Here's a bug for you to ponder. How come I get no ebots? For 4 days I have received zero notifications from Renderosity that people are talking.

Anyway, back on topic:

Some current users have reported:

Library GUI missing entirely
Some folders missing entirely, but other folders fine
Some folders showing [?] forever, no contents listed, not even the << empty >> indicator.

Beta testers reported these too, but the problems were solved for all beta testers. So to answer your question, how did it get released this way? Because dozens of beta testers all said there were no problems anymore. We didn't believe them - we even sent them emails and notes on their bug reports, asking them to please confirm they really had no more problems. All did.

I know that it is difficult to believe software is released with bugs in it, but that is the industry standard. Only the small minority who experience the bugs are aware of it. The greater majority see a product that works right out of the box. I explained this extensively in another thread last week. If SM and I and the beta testers all did a good job, then there are probably 100 more bugs in the software. If you are aware of 5 or 6 of these, that is statistically uninteresting.

Everybody who has any sort of problem should really contact SM. They do not learn of all possible patterns from 1 bug report. Things are deduced by seeing patterns. Patterns in OS, drivers, video cards, folder names, number of folders, locations of external runtimes, extra content among the Poser content - these are all things that have affected users, mostly because of OS bugs or configuration problems with other software, but sometimes because of legit bugs in Poser.

There is an ever growing list of this stuff, and SM has it, particularly ratscloset, who posts here a lot and is in SM tech support. I am not in tech support. In fact, for the last month or so, I don't work for SM at all. I've been doing all this support for free on my own nickel.

Last note from me, and by the way I didn't figure this out. Try removing all thumbs.db files from a runtime that is having problems being fully listed.


Renderosity forum reply notifications are wonky. If I read a follow-up in a thread, but I don't myself reply, then notifications no longer happen AT ALL on that thread. So if I seem to be ignoring a question, that's why. (Updated September 23, 2019)