Forum: Poser - OFFICIAL


Subject: Smith Micro's sorry Customer Service

kyhighlander59 opened this issue on Aug 11, 2009 · 49 posts


MyCat posted Thu, 20 August 2009 at 10:28 PM

I live in Canada so I never order physical products. They could be shipped UPS! Check for the other UPS thread for horror stories. Then download. I managed to get Poser 8 over a wireless modem, but until September 1 I'm not downloading much else. :)

I used to refer to Smith Micro as Sith Micro, I was so used to their spam about old crappy software I'd already bought. Plus new crappy software that I had no intention of buying. I considered Smith Micro as the software equivalent of the elephants graveyard. where old software goes to die. When I found out that they'd bought Poser I gave up on Poser. I was wrong! They are actively trying to fix the bugs in the .0 release. They even have a .0 release that has significant changes. And they are working with the community to address the problems, which is more than e-frontier or Curious Labs ever did.