I know, Sean, but, like I said, it's all fine and well to talk about what needs to be done here.   Unless you voice your opinion TO THEM, they can't hear it. 
Sure, maybe they should be working nonstop to fix it.  Let's be fair...when's the last time any business in the poserverse has actually done that?  DAZ releases buggy software, figures, etc, on FRIDAY every time.  The forum bitching hits a crescendo around noon on Sunday, after Richard has repeated "they don't read the forum" a bajillion times.  Monday, first thing, Steve (or someone like him) comes out and apologizes, and says they're working on it.  And everything's ok.
Jenifer (the VP) came out YESTERDAY and said that there were changes made, and everything's being taken into consideration.  Jani (Community Admin) is taking suggestions all weekend in threads in the Freestuff Forum.  What else can we do, folks?  We can't force Tommy, Matt, or Adam to fix it RIGHT NOW.  For all I know, they're working on a fix.  Not everything in programming is a 2 minute fix.  I'd personally prefer it not be, and get it done right. 

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Knowledge is knowing a tomato is a fruit. Wisdom is not putting it into a fruit salad.