zippy opened this issue on Aug 12, 2009 ยท 61 posts
jcrous posted Tue, 25 August 2009 at 1:21 PM
Well, I have read all the comments on this topic and the same happened to me: I have to pay more before I get my Poser 8 DVD. However:
UPS were two days faster than said. They will deliver it to my doorstep (I was still at work today and therefore nobody was at home and they will deliver to my work at no additional charge). They do not deliver to the Post Office part of customs, where I would have to wait so much longer to get the stuff (I would have to pay the import tax / VAT plus a handling fee) - currently some of the post office workers strike so the delay would have been up to two weeks. UPS cleared the item with Customs and pay the fees over to them, for which they obvious charge me. The remainder of UPS's charge is really minimal and more than reasonable compared to any other courier service in our country. The tracking of the parcel was very good and when I phoned UPS today, they immediately answered and assisted me immediately. The lady's name was Gina.
UPS have my vote for excellent service delivery and reasonable fees.
Contents Paradise and Smith Micro too.
Now I just want my Poser 8 DVD adn to be left alone. I will in the future make use of CP or SM again and my choice of courier will be UPS. I have never dealt with anybody else before, except the USPS who was also relative quick, without charges.
Regards
Johan