oh and a personal note.

I have a Logitech MX Revolution mouse. it's a wonderful mouse and I love it.

today I get up and it's not charging. seems there's a problem with the Docking station. a very nice lady in the US was very helpful in trying to get me a replacement (you can't get certain parts in Canada for Logitech items. don't ask me why and she couldn't explain it either.)

In the end she couldn't just order the Dock. I have to put in a warranty claim. for a $10 part. so thanks to the 'system' it's going to cost something like $150-$250 in time, postage, staff wages etc, all for a simple $10 part.

madness.

oh to note. I could fix the dock myself, if I could get a 30ohm resistor. thing is, the nearest place that stocks that is in Quebec, so to far to drive. it's a 15cent piece... and the postage is $10.
AAAAAAAARGGGGGGGGGGGGGGHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH