"1. Where the heck is my manual? "

Yep, I have to agree 1000% with that. I hate reading/learning at my computer.

I enjoy kicking back and actually reading tech documents/manuals while NOT sitting in front of the computer.

I ran into the same issue with Carrara 7 Pro. 
Sad to see this trend.
I fully understand it helps keep production and shipping costs down but offering a manual at an additional charge would be a grand idea.

Oh well.
I agree - I want my hard copy documentation!!

:)

Clint