the hair comes with tutorials, you have to spend a little time playing with the dials and figuring out what it all does. The biggest problem is that poser doesnt have collision detection so the hair ends up buried in the shoulders,youll find dials that will bring the hair out . youll also get better results if you use the lights that came with the hair. After you do find a setting that you like ,I recommend you save it to your hair library for future use so that you wont have to start from scratch every time you decide to use it.