If it shows with a question mark, then you are seeing a bug. Poser 8 file scanner (not in the GUI, but the scanner back end) has bugs. Certain file names make problems.

Refresh isn't going to do anything, so stop wasting your time.

Examine the folder that is not populating. Report its contents to SM.

I have posted numerous threads suggesting ways to diagnose more specifics. I have no time to post extensively for today or the next 3 days as I'm moving my daughter to college for the first time!!!

Look for (or ask others to point you to) threads where I give links to http://localhost:11530/apps/lms/api.py?op=...

Also look for posts how to display the debug log using F7 F8 F8 in the search text field, and look for Faults.

For the API, techies can help. Here is a quick rundown. All responses should be in XML. Note that some browsers won't show the XML.

.../api.py?op=scanCategory&id=Character

This is the top level category scanner for any given category tree. For id, specify the category you're having trouble with - it is the name of a first sub-folder under Runtime/Libraries. Response should include info from all attached runtimes.

.../api.py?op=scanFolder&id=FullPathOfSomeFolder

Shoudl be obvious what this does. This is what Refresh tries to do. If it doesn't work, then Refresh isn't going to work either.

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Renderosity forum reply notifications are wonky. If I read a follow-up in a thread, but I don't myself reply, then notifications no longer happen AT ALL on that thread. So if I seem to be ignoring a question, that's why. (Updated September 23, 2019)