I actually have a complaint about a few of the complainers. Seems like for some of them they just seem hostile to both Poser and Smith Micro. I happened to notice this phenomenon when CP renovated it's store site and closed down their forum.  Now a lot of people got mad at CP, particularly about there download histories and closing the forums.  But there were several complainers who for some reason  just really got all bent out of shape about it, like CP had targeted them personally to annoy.

A number of the people who were complaining  about  the forums never even seemed to post there. Just before the forum closed, I happened to notice that a number of people who were posting to protest the forum closing were literally first time posters.

And then there are the ones who have practically sworn a blood oath to never shop at CP again.

So I take threads like this with a grain of salt. The refund info is always helpful, but I can't help but feel that it's a disguised "Poser is crap" post designed to make people who are confused by the bugs into thinking they've been scammed, and scared them into asking for a refund.