FWIW, the number of returns has been extremely small. Well below the typical percentage that SMSI refunds for our other products. To use a cliched metaphor, I can count all the Poser 8 returns on both hands and one foot.

We're serious about standing behind the product with our 30 day return policy. And we're committed to improving Poser 8. Our Poser 8 Service Release is very close to complete, and we look forward to its upcoming release.

Thanks for your patience. And for the link pjz99. :-)

Steve Cooper
Poser Product Manager