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If you're busy having fun and playing with a new program, chances are you won't have TIME to bitch about it in a forum.

Yeah, sure, maybe with Poser, but don't make the blanket statement that one may not have the "TIME to bitch about it in a forum".
I assure you if you are trying to get something accomplished and something out of your control is blocking that, there is plenty of time for bitching.

Sounds like a blind fanboy response to me, as if people who complain are all of the same ilk; a lesser breed than they who simply accept what they're given.

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Thing is.. there's a select "vocal minority" who is always making a lot of noise and it can trick people into believing they're actually the majority. Works in politics and it sure woris in Poser, too.

...She said as if to imply most complaints were based solely on a desire to spread lies....

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But most people are NOT having problems here. People leave feedback when they have anything to complain about (well generally speaking, of course there are exceptions) - as long as things work, why should they make a fuss of themselves?

For those who ARE having problems, it's kind of a big deal. You know?
To the person who IS having problems, all the statistics that place him in the minority mean exactly nothing.