The message system you are using is exactly the same as many beta software test message systems.

Its meant to faciliate work, and help manage developement.

The above responce means the issue has bneen resolved in the current version of the sr release they are working on, and they actually need to close the report.

When they are planning additional work, they look at open "tickets" and plan developement work based on that.

The idea of allowing customers into the actual development process is pretty unique to just a few developers. Newtek does the same thing.

What more do you want from them, other then knowing the issue you reported is going to be resolved in the service release? They cannot give you an exact release date, until all priority issues have been addressed.

Way too many people take way too many things way too seriously.